Shipping Policy
Shipping Policy – Walking Cane Shop
At Walking Cane Shop, we take pride in ensuring your walking cane is delivered quickly, securely, and with the utmost care. Please read our shipping policy below for details on processing, delivery times, and international orders.
📦 Order Processing
- Orders are processed within 2–3 business days (Monday–Friday, excluding holidays).
- You will receive a shipping confirmation email with tracking details once your order has been dispatched.
- Custom or personalized walking canes may require additional processing time. Any extended handling times will be noted on the product page.
🚚 Shipping Methods & Delivery Time
We work with trusted courier partners to provide reliable delivery worldwide. Estimated delivery times:
| USA | 3 - 5 Days |
| UK | 5-7 Days |
| Canada | 3 - 5 Days |
| Australia | 3 - 5 Days |
| Europe | 5-7 Days |
Note: These are estimated timeframes. Unforeseen delays caused by customs, courier backlogs, or extreme weather may occur.
💰 Shipping Rates
- We offer free worldwide shipping on all orders, no minimum purchase required.
Enjoy hassle-free shopping with no hidden fees at checkout. - However, if your address is classified as a remote area by our courier services, a $40 remote area surcharge will apply.
🌍 International Shipping
- We proudly ship our luxury and designer walking canes worldwide.
- Customers are responsible for import duties, customs fees, and taxes charged by their country.
- Walking Cane Shop is not responsible for delays caused by customs clearance or refusal of entry by local authorities.
- 🚫 Restricted Shipping
We currently do not ship to:
- P.O. Boxes
- APO/FPO/DPO military addresses
- Countries restricted under international trade regulations
🔎 Tracking Your Order
- A tracking number will be sent once your cane has shipped.
- Please allow 24–48 hours for tracking updates to appear.
- If you have not received your tracking details within 3 business days, contact our support team.
📌 Damaged, Lost, or Stolen Packages
- If your package arrives damaged, please notify us within 48 hours of delivery with photos of the product and packaging.
- Walking Cane Shop is not liable for lost or stolen packages once marked “delivered” by the carrier. We recommend providing a secure delivery address.
- For assistance, we will work with the carrier to resolve shipping issues where possible.
❓ Need Help?
For any shipping inquiries, please reach out to us at: 📧 walkingcanesshop@gmail.com
Our team is here to ensure your walking cane arrives safely and on time.